Dial-a-Surprize - BEST Online Gift Delivery Service in South Africa

Welcome to Dial-a-Surprize - gift delivery service and online gift store at your service!

We aim to surprise with our beautifully wrapped gifts which are carefully chosen to represent exclusivity and style. We cater for all occasions and offer corporate and social responsible gifting. We deliver gifts nationally via courier with the option of sending gifts overnight express, but have our own same day gift delivery service at our branch and shop in Cape Town.

If there is anything specific you require or if you are simply looking for gift ideas or advice, please call us to discuss your needs. We can help with corporate gift ideas for that valued client, a romantic gift for that special person in your life or a simple inexpensive thank you gift for the local post office assistant. At Dial-a-Surprize we offer gifts for delivery in all price categories, hand selected by our buyers and beautifully presented to you.


Please note: Delivery time-lines/restrictions

WATCH THE SPACE - OUR NEW WEBSITE IS TO BE LAUNCHED IN AUGUST! Flowers, balloons and cakes are restricted to Cape Town, Pretoria, Johannesburg and immediate surrounds only. Deliveries for Cape Town and Pretoria received before 12h00 daily will be delivered same-day UNLESS we are already fully booked. Deliveries for Johannesburg must be in by 10h00 for same-day. Orders received after 12h00 will be delivered next day or on your chosen delivery date thereafter.

Featured Gifts for Delivery

Blue Puppy Cuddler (for little boys)

NEW! Puppy dog cuddler - something he will cherish and want more of as he grows into a little boy. T...

R 235.00


Blue Puppy Soft Toy for Baby Boys

NEW! Blue and Brown - quality bear for the little man. Delivered in a gift bag with tissue and sati...

R 256.00


Tulle Puff Socks for an Angel Baby Girl

NEW! Beautiful Tulle Puff Socks for baby girls! Dress them up to the 9's. A unique gift. Delivered i...

R 165.00


Princess Bear Cuddler

NEW! The most beautiful princess cuddler (bear). Delivered in tissue in a gift bag and finished off...

R 265.00


Toilet Golf for the Golf Fanatic! With Do NOT Disturb Sign.

NEW! Is he forever practising his swing or put? Then this gift is for him/her. Toilet golf lets you ...

R 265.00


Pink Plush Bunny Slippers (0 - 6 mnths)

The most adorable bunny slippers in baby pink - perfect to add to a gift or to send as a gift. Packe...

R 265.00



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OFFICE HOURS : Monday - Friday. 08h30 to 16h30
(Saturday and Sunday only if placed and paid for during week)

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Me Time!


Send her this beautiful teabag holder with a cupcake delicately placed on top, snuggled in tissue pa...

R 195.00



Cape Town & Regional Areas
(021) 461 0821
(Head office)

Pretoria & Johannesburg
083 380 0520
(Pretoria license)

Customer Services
(021) 461 0821

Account Queries
(021) 461 0821

Thank You

Dear Nazreen
I wish to thank you and your company for the gift delivered to my mom :-)  Apologies I found your e-mail in my junk mail now.
Thank you for attending to the delivery and ensuring the same day delivery!  I will surely use Dial a surprize again!  Well done and keep up the good work!
Thank you
Nazlee Essa 

Dial-a-Surprize always surpasses all expectations!

Your service as always is commendable. I am so happy with you guys. I have tried so many companies before as I like to send my family gifts on special occasions as I don't live in South Africa and so many of them failed with poor service and poor communication.
With you guys I order, and I know it will be done.



Blown AWAY!

Dear Sue, Just had a call from our client who you have just delivered to (and I quote) "Thank you for the most beautiful, rich in colour and freshest flowers with the most extravagant bows". Our client was so impressed and completely blown away by your gorgeous arrangement. She said she can see that she will get to enjoy them for quite some time still as they are so fresh and beautiful. She was full of compliments and said that we should support you without any hesitation as your flowers are magnificent. So from both client and us to you a very BIG THANK YOU for doing such a wonderful job. Bianca, **** Trust, Cape Town.

Always so responsive!

Thank you for facilitating this and for adding that extra special touch! This is the second time that I have made use of your services and I remain impressed at how responsive you are to requests. I will certainly be recommending you to friends and relatives. Thank you once again, Mesele Seyuba.

You outdid yourselves ...

Hi Carmen, As usual, you outdid yourselves. My sister in law was thrilled to receive the gift. I am so happy that I found your company. As you know, I live in the States and often want to send my family something to acknowledge special events. For years I used Netflorist because it was my only option but was never satisfied with their product. You always create something wonderful and my mom told me that your son is so lovely when he delivers the gifts. Thank you so much Jaquelin

Thank you Pretoria!

Dear Carmen,

My Mother  called in tears this morning to thank me for the beautiful bouquet of pink flowers and gift you delivered this morning.
She also asked me to let Sue know that the standard of flowers, presentation and service provided by Carmen in Pretoria is equal to the flawless quality she's accustomed to from Dial-a-surprise Cape Town.
Thank you for making this Mother's Day so special for my Mom.
Kindest regards,

Wonderful Gift Box

Hi Sue Thanks so much for the wonderful gift box. It was beautifully wrapped and delivered as per order. Thank you Dial-a Suprise. Regards Masoeda

Thank you all the way from Australia

Just wanted to say a big thank you for the great service you provided regarding an order I placed.  Organizing the delivery all the way from Australia, I was worried it wouldn't work out but my friend received her cupcakes and balloon on her actual birthday, both of which were beautifully presented.  It's so refreshing to experience such fantastic customer service.  I would not hesitate to use you again and will definitely be recommending you. 
Warm Regards,

Fabulous Service - Hong Kong

Dear Dial-a-surprize Team, I just wanted to send a huge thank you to you for the fabulous service I received when calling on Monday to organize a very last minute gift for my godson. I am used to slow, tedious service when in South Africa and I thought it would be a complete mission to get something arranged -I could not have been more wrong. I will definitely be using your services in the future and thank you again for making my Godson's birthday a special one. He apparently loved his balloons so much. Many thanks again, Dominique Beatty

Thank You!

Dear Bronwyn and the Dial-A-Surprise Team,

Thank you again for the awesome service you guys provide.

The gifts always cause huge smiles on the recipients faces!!

Big Thank You!

Hi there,
Never did get back to say a BIG THANK YOU!!
My order arrived on the date I needed & the birthday boy was over the moon with everything.
Keep up the good work!

Attention to Detail! DA le Roux (Australia)

Hi Sue Good news... I called my mother last night and she told me she had received the gift and was overwhelmed at the presentation and detail of it. I think she'll spend the rest of the week just staring at the wrapping of the chocolates instead of eating them. Thank you for your patience and apologies for the delivery hiccups, but very impressed with your service and gift selection. I will definitely be using Dial-a Surprize for future South African gifts. God bless Daryl-Anne

He loved it!

Dear Sue, I would love to thank you so very much from the bottom of my heart for your help with the surprise cake. He absolutely loved it and even though it was delivered as an anonymous surprise he knew it was from me. :) Kind regards and all the best, Aggi (UK)   

A BIG Thank You

To Everyone at Dial-a-Surprize,

A BIG Thank you for promptness and efficiency with the teddy bear delivery to Blouberg Netcare hospital this morning. I experienced a few hick-ups with the online ordering and decided to call your Cape Town office from Singapore, South East Asia. The lady was very friendly and apologetic and had offered to take my order over the phone immediately.

Thank you for the great service that you offer at a very reasonable price too, may I say.  You have helped me to make a sick little girl in hospital very, very happy today!! Thank you for the extra balloons & sweets too!

I have never used this kind of internet gift service before, but will do so more often from now on.

Kind Regards

M. Bahr


Excellent JOB!

I just want to send compliments to the excellent service I received last week with the gifts that were sent my way, your company does an excellent job and I will be referring you to all other contacts that might need assistance with any parcels in the future.

Thank you for your great service once again.

Kind regards,

Natasha Van Der Walt (Johannesburg)

Excellent Customer Service

You have been very helpful and have excellent customer service. Erin, UK

Suitably Impressed!


Would just like to say thank you so much for arranging this for us.  Our client was suitably impressed!! Hollard Insurance Group


Beautiful Flowers!


Thank you so much for my beautiful flowers that I received yesterday from Joe.  I wanted to email you yesterday already but I had just relocated offices and it was chaotic! 

The bouquet that you picked and put together has all my favourite flowers in I just LOVE the pink daisy.  The roses have opened up nicely and they are brightening up my new desk space.

Thank you again I am a very happy happy happy girl!

Kind regards

Janet, Cape Town


Very Impressed!

Very impressed with the service and will definitely be using dial a surprise again!

Thanks again.

 Isabel Roy (London)

Fantastic Service Always!


I have just received word of delivery of the flowers!
Wow that is super quick!
Thanks again for the great, quick and reliable service :)
It's a pleasure dealing with you.
Until next time... Joe Black (Cape Town)


Fantastic Service!

Thanks for your fantastic service!


Tania (Kuilsriver, Cape Town)

You guys ROCK!!


You guys RRRRRRRRRRRRRRRROCK!!! Well done yet again…for yet another IMPRESSIVE SERVICE COMMITMENT! We’re totally LOVING Dial-A-Surprise – SUPER good for business!!!!! And WAYSSSSSSSS better than SLICED CHEESE ;o)

Thanks a million especially to you, TERRENCE! You NEVER LET US DOWN!!!

 Warmest Regards,

Jacqueline Sandow (Johannesburg)



Absolutely Stunning!!


My order is absolutely stunning!!!!!!  and boss lady is extremely happy with her gift. Thank you so much, glad I’m a member!

Regards, Sharon (Cape Town)


Everything was perfect!


Dear Sue,

Clarise just received the package and she couldn't believe it! Everything - the timing and packaging - was perfect, just as I had hoped. Thank you very much ;-)
Kind regards,
Herman Myburgh

You guys are great!


Sue, thank you for the beautiful cup cake and balloons delivered to the airport yesterday!!! It was perfect, my sister loved it!!! You guys are great, will use you again. Best regards,

Liza Pienaar | Customer Service Agent | SAA Cargo



Blown Away!

We absolutely hit the nail on the head with Sandy's gift (the plate)! She was blown away! Thank you as always.

Di MacMahon

Independent Newspapers PR

Prompt Service

Thank you so much for your prompt service - will DEFINITELY be returning and referring more friends to you guys! Karen Homan


Waardeer ENORM baie! Gan julle verseker weer gebruik!
Cisca Deysel


Fantastic Service!

Thank you so much for the turn-around-time! That is fantastic service!

Hope you have a lovely day.

Thanks again, Charmaine, KPMG


Different from other sites!


Oh perfect.  Thanks so much...you guys are so quick!  Your site is such a welcome change to all the other online gifting sites that I have come across....reasonable prices with gifts that I actually want to give....it's awesome!  I will definitely be in touch for birthdays etc in the future.

Thanks so much!
Niki Ogilvy

Thank you!

Thank you guys for making our anniversary a little bit special with us being quite a distance apart!

Pranitha Dawlal


Yummy cupcakes!


Hi Jeanette,
My friend was very happy with her suprise and said the cupcakes were yummy with icing just like her gran used to make.
Thanks so much!
Sherryl Donlon

Love the site!

Love the site!

Alison Cameron

Blown Away!


Thanks for getting Mirriam's gift to her today, much appreciated. Smiles from ear to ear. She was blown away! Lynn, Cape Town


Very happy!


Once again thank you.  We will continue to use Dial-a-Surprise as we are very happy with the service you have given us.
Kind Regards
Dianne (UK)

Love it!

I love it!! Love the new website! Well done, it’s looking very professional and I love the new products.

Prompt and Efficient


Dear Sue

I’m absolutely delighted with Dial-a-Surprize’s prompt and efficient service – not to mention understanding my requirements.  My daughter was thrilled with the gift and an added bonus – she loved the packaging and said that it even matched her outfit! 

Thank you for making this memorable day such a pleasant one!


Celia Parker (Gardens CT)

Thank you!


Thanks so much for this special delivery... you made her day...and mine!!

Good to have found you... will make use of you for sure in the future!

Marlene van Jaarsveld
Chock dee kaang naa! (Singapore)

Excellent Service

Just want to send sincere thanks for your excellent service and amazing product you sent to Rolanda yesterday.  Chrissie sent me an mms of the cup cakes and she was truly blown away.  It was a wonderful surprise for her and a very novel idea as well.  Many thanks for organising it for me so quickly.  I really appreciate it and will most certainly promote your company to all my friends.

Kind Regards


Affordable and Efficient

Thank you so much for all your trouble. Will definitely brag about Dial a Surprise. Affordable and efficient. Leanne Zwiegers, Cape Province.

Fabulous Team

Dear Sue

Thank you!

You and your team are fabulous.  I thank my lucky stars you were referred to me some two years ago by a colleague – I have not used another flower delivery service again! And P.S I have likewise managed to convince my family and friends to do the same – even my aunt in Australia uses you now!.

Please could you send me your invoice so that I can effect payment as soon as possible.

Kind regards

Dear Sue

Thank you so much for the photos, the flowers look great and Nastassja was
so happy when she thanked her mom.
Thank you for arranging so beautifully.


You guys are awesome.



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Payment details

P.S. We accept VISA and MASTER CARDS – now online or by telephone/fax.

P.S.S. We also accept EFT payments.

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